I find it difficult to use on carpet. I did read the suggestion from the earlier post about experimenting with the settings but I do not find it at all comfortable to vacuum the carpet. I did try a few combinations but nothing seemed to make the head move easily over the carpet. It works well on carpet free floors and the crevice tool combined with great suction does a wonderful job in the corners.
I wonder if I just should have researched it more to make sure the model I chose would work well on both types of floors rather than relying on the response to the other person who had this experience with carpet.
McHardy's Response:
Hi Rennie, thanks for your review! This unit is ideal for low/flat pile carpets and area rugs, but should not be difficult to use on the carpets. While on carpets it is important to make sure the bristles are retracted into the combination tool, which is the main floor tool. You can use the switches on the tool to retract or deploy the bristles. If this does not resolve the issue please contact us at 1-877-537-8227 and we can discuss other options.
Great vacuum, does an amazing job, small size fits perfectly in my living room closet.
I am supper happy with it...
The service provided by McHardy was impeccable. I received advise by phone, placed the order on line and follow the delivered by e-post... took longer than expected but because I ordered on Friday December 30th....
I recommended to any one...
After speaking to a rep from McHardy's, having only hardwood and Persian carpets, she recommended the S6 Contour. There is not a powered head, so it is a bit more difficult to clean the Persian carpets, made up for by the fact they wouldn't wear out as fast. It takes some time to get the correct suction for the carpets (as the manual is NOT VERY GOOD.) After a few cleans, it is ideal for my needs. Service and delivery were very prompt, and I would recommend McHardy's to my family and friends.
Efficient on hard floor and carpet, easy to use. Perfect vacuum and best value for sure. Go ahead :)
This` Vacuum` exceeded `my `expectations `completely
Vacuum totally sucks ... which unlike most products you buy, is a very desireable thing! Most impressive is how powerful it is given its small size and light weight. Excellent on bare floors and low-pile rugs. The hose is also long enough to reach those difficult spots on bookshelves or wall units for dusting. Finally, this vacuum is easy on the ears - one could easily use this unit in the middle of the night without disturbing the neighbours!
I really like the vacuum for the light weight and great suction. The only problem I am having is with the carpet - you have to pull the head backward, it won't go in a forward motion. I have arthritis and find this a difficulty.
McHardy Response:
Hi Joan, thanks for posting a review. We'd like to offer a little tip to make it easier to push. When vacuuming be sure to have the suction level on one of the carpet settings. Miele's motors are so powerful that the bare floor setting (high) makes it very difficult to push on carpet. The best way to know is keep reducing the suction until you find the head easy to push. This will also allow the vacuum to perform better preventing a "suction cup" effect that also prevents dirt from being picked up.
Bud I think I will like it, Your service was very good and prompt.
Miele S6 Contour Canister Vacuum Cleaner
This has been the best vacuum cleaner I have owned. It is so quiet you can have a conversation while vacuuming. This is a powerful little vacuum and I love how I can place it on the stairs while I vacuum my way up them. There is not one thing I would change on this vacuum!! The customer service and speedy delivery was great. I would recommend McHardy's on their superior customer service alone. The bonus is that the vacuum is fantastic too!
GOOD QUALITY,QUIET,PERFECT FOR APARTAMENTS.
My husband and I love our Miele and the 22" flexible nozzle. The vacuum
Is quiet, the suction is amazing, and the house even smells cleaner when we are finished. The flexible nozzle can get under the stove, between our hot water radiators, and behind the piano. McHardy people were terrific. We ordered on a Saturday and received the product by Tuesday. It also included a hand-written thank you note! Highly recommend!
Bought the S6 from McHardy on Thursday night and received it following Monday no delivery charge, amazing fantastic service, even Amazon can't beat it.
The vacuum cleaner is powerful with different level of suction, accessories are quite complete, work really well on hard wood floor and area rugs. I would recommend it to anyone who consider a nice vacuum cleaner despite its relatively high price.
Good - Strong suction, filters great;no smell, easy to setup, good quality,
compact, good movability, different speeds
Down side - replacement bag
McHardy - Best Price, friendly service
Exactly what I wanted... compact, light in weight with great suction.
Love this machine. So compact...so quiet....excellent service.
This is not only the best vacuum cleaner you can buy for under $ 400, but if you buy it from McHardy you also get exceptional customer service; what the other reviewers wrote is definitely not exaggerated. I hope our new machine will last for many years, but my next one will surely be again from this store with the best prices and the very user-friendly website.
The product itself is fantastic. But the best part is McHardy's customer service. I ordered it over the phone and it was on my door step the next day, with a thank you card for my business!
I had a problem with the cannister,(apparently this never happen with a Miele) so sent it back for repair. Turns out is was covered under the warranty, and it was shipped back to me it in two weeks. Again a hand written note. Fabulous company, with fabulous employees.
Beyond the brand, the technology and quality, this is an excellent site. I got the sense that there was a family touch to the service. I had a problem with the coloration of the unit in the package I ordered and while they were responsive could do nothing for me. It turned out the color was exactly what I wanted so I suspect either the photo on the website was mis colored, or (more likely) the service person I was talking to simply swapped out the burgundy color I didn't want for the red that I did.
This is a very well built machine. The six speed settings are very handy.
It does not make much noise which is great. Easy to carry around and also rolls along nicely. This should last for many years.
Very happy about this purchase.
Firstly, the website is well done. I had full confidence in ordering online from you and the added bonus of free shipping by Canada Post was the clincher. I ordered it on Monday and it was in my hands by Friday....on the other side of the country....in a small town. Very impressed. Of course this wouldn't matter if the machine wasn't everything it was cracked up to be. It is! Very small, lightweight, quiet, high quality in everything touch. Got everything as expected in one box with nary a dent in it. Btw, you were at least $100 cheaper than anyone around here. Well done McHardy's! I will be telling everyone about you.
This is simply the best vacuum for its size and price range. This blows Dyson right out of the water. I was a previous Dyson owner and was dissatisfied with the build quality and performance. The quality of this unit is top notch. Made in Germany.
This vacuum is amazing. I simply love it for it's quiet, lightweight and goes everywhere. Buy it without hesitation!
Sucks like a boss. Light, easy to carry around.
Silent, powerful, well built and beautiful product. Excellent service from McHardy Vacuum, I am very impressed. It is hard to find a company who cares about his customers, and I will purchase from them again. Highly recommended!
No need to go to far... Excellent service from this company and excellent product. Powerful, easy to handle, silent... Just excellent!!!
View all 25 reviews